Birmingham Jefferson Convention Complex - Account Manager
Company: Disability Solutions
Location: Birmingham
Posted on: October 25, 2024
Job Description:
Job Summary Join Our Team as an Account Manager at the BJJCC in
Birmingham, AL!Since 2009, BEST Crowd Management has been bringing
venues to life, managing everything from front-of-house staff to
comprehensive security operations. Our mission? Creating
unforgettable guest experiences through safety, respect, positive
energy, and meticulous preparation.Why Join Us?
- Dynamic Environment: Work with top-tier clients in professional
sports and entertainment.
- Growth Opportunities: Be part of a team that values
professionalism, responsiveness, and the ability to tackle unique
event challenges.
- Supportive Culture: Thrive in a supportive environment that
maintains a boutique business philosophy.Compensation: $75,000 -
$80,000 per yearWork Location: Birmingham Jefferson Convention
Complex - Birmingham, ALBenefits: Medical, Dental, Vision, 401(k),
Employee Assistance Program, Paid Time OffAs an Account Manager,
you will ensure efficient and profitable operations under the
guidance of the General Manager. Your duties include managing
recruitment, training, scheduling, event day operations, and
administrative tasks. You will create staffing estimates, track
costs, review contracts, supervise labor, and ensure accurate
payroll and invoicing. Key Responsibilities:
- Operational Excellence: Ensure day-to-day operations run
smoothly, including recruiting, hiring, security licensing,
training, scheduling, event day operations, and administrative
tasks.
- Strategic Planning: Create staffing estimates, track costs,
review contracts, supervise labor and subcontractors, and ensure
accurate payroll and invoicing.
- Continuous Improvement: Suggest strategies to improve execution
and provide additional value in a cost-effective manner.
- Customer Satisfaction: Proactively communicate with customers,
seek feedback, and continuously improve customer satisfaction.
- Team Leadership: Supervise and coach subordinates, maintain
morale, and ensure skills proficiency and productivity.
- Accurate Reporting: Ensure timely and accurate completion of
payroll records and staff scheduling.What We're Looking For:
- Leadership Skills: Excellent management and leadership skills
with a focus on customer satisfaction.
- Communication: Strong oral and written communication
skills.
- Proactive Attitude: Initiative to engage in proactive behavior
and seek new project opportunities.
- Adaptability: Ability to respond effectively to changes in
situation or information.
- Experience: Minimum of three years in operations, service,
field, or project management, preferably in event staffing,
security, sports management, or athletics.
- Education: Bachelor's degree in a related field or equivalent
experience.
- Requirements: Valid Driver's License and ability to pass a
background check.Physical and Mental Demands:
- Ability to sit, stand, walk, talk, or hear.
- Occasionally required to climb, stoop, bend, or reach above
shoulders.
- Must occasionally lift, push, or pull up to 25 pounds.
- Specific vision abilities required.Working Environment:
- Office-based with frequent requirements to work at or attend
scheduled events in an outdoor environment.Ready to Make an
Impact?Join us at BEST Crowd Management and be part of a team that
creates unforgettable guest experiences. Apply today and bring your
expertise to a company that values your skills and dedication!It is
the policy of BEST Crowd Management to provide equal employment
opportunities to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
veteran status, or disability in accordance with applicable federal
laws. In addition, BEST Crowd Management complies with applicable
state and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment
including, but not limited to hiring, placement, assignment,
promotion, termination, layoffs, recalls, transfers, leaves of
absence, compensation, and training. It is also the policy of BEST
Crowd Management not to honor requests that employees be assigned
on the basis of sex or any other classification protected by law,
unless such request is based on a bona fide occupational
qualification for that assignment.
Keywords: Disability Solutions, Auburn , Birmingham Jefferson Convention Complex - Account Manager, Executive , Birmingham, Alabama
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